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Important Notice: Hale & Alberen new tariff program

Mechanic 24hr are currently uploading the New Tariff program into All Hale and Alberen taxi meters.

You do not require a appointment and you do not need to call in advance. Simply present your Taxi to the Mechanic 24 hr workshop at a time and date that suits you. We are open from 8 am until 7pm Monday to Friday.

The charge is €150

Important Notice: Hale & Alberen new tariff program

Mechanic 24hr are currently uploading the New Tariff program into All Hale and Alberen taxi meters.

You do not require a appointment and you do not need to call in advance. Simply present your Taxi to the Mechanic 24 hr workshop at a time and date that suits you. We are open from 8 am until 7pm Monday to Friday.

The charge is €150

Taxi driver’s with Hale taxi meters Don’t Forget that in order to bring in the new Pre programmed Tariff the driver must end the current driver shift on the taxi meter. In order to end the shift you press the top right and bottom left buttons simultaneously. This will bring in the new Tariff.

TOP RIGHT AND BOTTOM LEFT BUTTONS SIMULTANEOUSLY!!!

most if not all drivers should remember this from previous Tariff changes.

Important Notice: Taximeter Verification

Please ensure you do not book your Taximeter Verification appointment until you have received an official confirmation email from Legal Metrology.

If you have not received your confirmation email within 4 weeks, please contact us for assistance.

Kindly note that we cannot be held responsible for appointments booked before receiving confirmation, as your form may not yet be uploaded to the system.

Thank you for your cooperation and understanding.

Taxi Complaints

by | Dec 14, 2015 | Taxi Passenger | 0 comments

taxi complaints

In rare cases, the service you’ve expected is not to up to standards. If you want to make a complaint regarding a taxi driver, taxi or limo company, etc, the Transport for Ireland website features a complaint, feedback from (embedded below for your convenience). Trough this form you can submit your mater to be investigated by the National Transport Authority.

 

 

Complaints in Relation to..

  • The condition, road-worthiness and cleanliness of the vehicle
  • The conduct, behavior and identification of an SPSV driver
  • Overcharging and other matters relating to fares
  • The hiring and booking of the SPSV
  • Identification and general appearance of the SPSV

Before you make a complaint….

..have the following information on hand:

  • Journey information (date, time, number of passengers, a digital copy of the receipt for uploading,)
  • Taxi information (taxi license number, taxi driver number and/or name if known, vehicle registration number, make and model if known)
  • Details of booking

Lost Property

An Garda Síochána is responsible for lost property handed in by SPSV operators. If you lost your phone, wallet, or any other valuables in a taxi, you can follow the advice on this page: lost property

Road Traffic Offence

If your complaint is about a road traffic offence involving a taxi, please report the incident to the nearest Garda station. For Garda station contact numbers please click here.

Criminal Nature Complaints

If the matter to which your complaint relates is of a criminal nature, you should contact An Garda Síochána. In an emergency ring 999 or 112.